Returns on Purchases
We provide a full refund or store credit on new and unopened products within 21 days of purchase from physical locations.
Payments on services and treatments are non-refundable. Your happiness and satisfaction are of the utmost importance to us. If you have any questions or concerns about a recent skincare service, please message us on our Contact Us page or call 888-677-0055 and we would be more than happy to help.
Silver Mirror gift cards should be treated like cash. Lost or stolen cards cannot be replaced. Unused balances on gift cards cannot be redeemed for cash.
Returns from Website
If you are not satisfied with your unused and unopened product(s) within 21 days of receipt, please message us on our Contact Us page with your order number and item(s) you would like to return. We will process your return and send you return instructions. Please note that return shipping charges are the responsibility of the customer.
Once we receive the return item, we will issue a refund to the original form of payment.
To Our Shop
Please bring your unused and unopened product and receipt to any of our physical locations within 21 days of receipt. If products are unused and unopened. We are happy to issue you a full refund or store credit.